What is the Difference Between B2B and B2C eCommerce : Aalpha

Difference Between B2B and B2C eCommerce

What are B2C and B2B eCommerce?

Why does all this Matter?

Primary B2C and B2B attributes

  • Sales are of low volume but high value
  • Serves fewer buyers
  • Buyers and sellers negotiate prices
  • Longer sale cycle
  • The association between a buyer and a seller is usually long term
  • Serves a bunch of buyers
  • Sales are of low value and high volume
  • Mostly Non-negotiable, though coupons are offered
  • Rapid sale cycle

The Main Difference between B2B and B2C eCommerce

  • In-depth goods videos
  • Guides as per comprehensive buying
  • Blogs and article posts that dig deep
  • Easy and convenient access to sales reps
  • Case studies that outline consumer success stories
  • Discounting
  • High resolution, clear images
  • Ratings and reviews
  • Product highlights and features
  • Social proof via review videos and customer testimonials.
  • Content should be highly informative
  • Straightforward design
  • Main products images should be in the websites hero section
  • A Quick ordering system
  • Creative and catchy headlines
  • Offers, sales, and discounts which take the form of the carousel
  • Flashy and vibrant homepage
  • Active check out process customer support
  • Video and live chats to try and answer FAQs that are business-oriented
  • Customer care after sales in case of concerns and reorders
  • Post sale system which handles exchanges, complaints, and returns
  • All-day, all-night customer care support every day
  • Self-service bots are available
  • Human interaction
  • Payment options, for example, credit cards and checks
  • “One-click reorder” system for orders that are repeated
  • Wishlist option to add products
  • Nudges to avoid shopping carts that are abandoned
  • Availability of payment options
  • Referral codes and coupon adding options

Conclusion

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Aalpha is specialist India based Software Solutions company providing solutions for Web and Mobile development, https://www.aalpha.net

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Aalpha Information Systems India Pvt. Ltd.

Aalpha Information Systems India Pvt. Ltd.

Aalpha is specialist India based Software Solutions company providing solutions for Web and Mobile development, https://www.aalpha.net

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